Creactive attended Railway Interiors Expo 2008.
Download the paper given by Neil Bates.
Customers, rail operators and train builders may believe they have little in common, but they all have to deal with rapidly changing customer expectations.
Neil Bates delivered a paper explaining how smart businesses are responding to the challenge. You can download it below.
Expectation - Promise & Misunderstanding by Neil Bates
You can find out more information about Railway Interiors Expo here.